Privacy Policy

Grafficjam are committed to maintaining your privacy, this statement is to assure our valued customers and website users that we recognise their right to keep personal information private. 

Gathering information on website users 

Grafficjam may collect information on its website users and visitors so that we can provide you with the best service possible. We also gather and monitor information on how our visitors use our website so that we can make changes if needed to make visiting our website an enjoyable experience. If you sign up to our newsletters or use our contact forms we will collect the following information

  • name or business name
  • contact information - phone number and email address
  • postcodes, interests and preferences
  • various information regarding customer surveys and or special offers

What we do with the information we receive

We gather this information to understand the users interests and provide you with our best service, particularly for the below reasons 

  • To improve our products and services
  • Internal Record Keeping
  • Provide our customers with promotional emails about new products, services, special offers and news and information we may think interests you or your business only using the contact email address that you have provided us with. 
  • We may contact you from time to time for market research purposes, only using the contact information you have provided us with. 
  • We may use data collected to edit and customise our website according to customers and users interests and preferences. 
  • We will never provide or sell your contact information to third party organisations. 


Email Communication

By providing us with your email and contact information you give Grafficjam permission to contact you via those details provided for one if not all of the following 

  • Monthly Newsletters
  • Special Offers and Promotions
  • To provide you with a service
  • To provide you with a quotation
  • To offer help, tips and ideas

Feedback

Grafficjam welcome and idea's or feedback you may have in regards to our website, sales, products or services. 


Website Links

Occasionally we provide Links to other websites that we feel may provide our customers with useful information. Once you leave our website to one of these links we do have any control of the other website, its information or what they choose to do with any information you may choose to provide them with. 

Storage and Security of Personal Information

Grafficjam take all steps possible to ensure your information is kept private and secure on our system. Any information, data or files that we hold for you are stored on secure servers that are protected and controlled. All our employees and any contractors who provide our services are obliged to respect the confidentiality of any of your or your companies information.  Grafficjam do not take responsibility for any unauthorised access of your personal information or data. 

Website, Privacy, Terms and Condition Changes

Grafficjam reserves the right to update, review and change its privacy statement or terms and conditions. Updated version will be available on our website.